Digital Travel 2019

April 08 - 10, 2019

Hyatt Regency Indian Wells, CA

Christine Loose

Vice President – Lodging & Wellness
Kohler Co.

DAY ONE: Dreams & Plans, MONDAY, APRIL 8, 2019

Monday, April 8th, 2019

3:40 PM CASE STUDY We Wanted to Be #1 on TripAdvisor… and Now We Are

When it comes to strategic placement of your brand in the minds of would-be customers, social sharing and reviews are more important than ever.  Christine will share how she and her team set their sights on the top TripAdvisor listing in their market, and the steps they took to get there.
·         Applying Six Sigma strategies to create a strategy
·         Reframing “removing friction” in terms of minimizing guest discomfort
·         Training your staff to drive reviews without pitching guests

Check out the incredible speaker line-up to see who will be joining Christine.

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