Digital Travel 2019

April 08 - 10, 2019

Hyatt Regency Indian Wells, CA

Emma Jagunich

Senior Manager, Global Product Operations – Human

DAY THREE: Loyalty & Sharing, WEDNESDAY, APRIL 10, 2019

Wednesday, April 10th, 2019

10:15 AM CASE STUDY: The Next Frontier of Content: The Kind Not Intended to Convert

Emma first spoke at the Digital Travel Summit in 2015 when she was a CX Operations Manager. Since then she has moved on to work in Airbnb’s Humanitarian Department which is involved in providing housing to refugees, people impacted by natural disasters, and in working with foundations like Make a Wish. Welcome Emma back to the DTS stage as she shares:
• How Airbnb is evolving and
• How Airbnb has is creating content that goes beyond what people can purchase, like their groundbreaking 2017 Superbowl ad
• What this evolution says about changing consumer expectations of brands

Check out the incredible speaker line-up to see who will be joining Emma.

Download The Latest Agenda