Digital Travel US 2020

December 14 - 15, 2020

Palm Springs, CA

Heath Montgomery, Director, Public Relations at Los Angeles World Airports
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Heath Montgomery

Director, Public Relations
Los Angeles World Airports

Check out the incredible speaker line-up to see who will be joining Heath.

Download The Latest Agenda

Day 1 Monday May 18 Pedal To The Metal: Accelerating Your Digital Evolution

Monday, May 18th, 2020

2:15 PM Panel: Engaging The Millennial Mindset

It’s no secret that Millennials are reinventing the definition of luxury; studies show that they value experiences over “stuff” more than any other generation and Millennials are buying less and traveling more than their Boomer counterparts. Our panelists share how to:

• Evaluate behavioral data surrounding the Millennial booking pattern
• Focus on industry strategies to engage this subset 
• Discuss the best use of personalized service boost customer booking and loyalty
• Examine just how crucial the role of social platforms is to the Millennial