Ian Kimball

Ian Kimball

Associate Head of Hotel and OTA Sales TripAdvisor

Day 1 Mon. Sept 28

10:50 AM Keynote Presentation: Turning Moments into Margin: Capitalizing on Event‑Driven Travel

Major concerts, sports, and cultural moments are driving when, where, and why people travel. This presentation looks at how leading brands turning those spikes in attention into profitable, repeatable business. You'll see how aligning data, pricing, packaging, and operations can transform event‑driven chaos into predictable margin and long‑term loyalty.

  • Capture demand and respond to shifting buying patterns, traveler expectations, and booking windows shaped by major concerts, sports, and cultural events
  • Collaborate across marketing, revenue, and operations to price intelligently, package creatively, and protect brand experience on peak event dates
  • Leverage data to predict demand, target high‑value segments, and build always‑on programs around recurring calendars rather than one‑off spikes 

Check out the incredible speaker line-up to see who will be joining Ian.

Download The Latest Agenda