Digital Travel US 2020

December 14 - 15, 2020

Palm Springs, CA

Maclin Williams, Director of Marketing at Porter Airlines
Porter Airlines Logo

Maclin Williams

Director of Marketing
Porter Airlines

Check out the incredible speaker line-up to see who will be joining Maclin.

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Day 3 Wed. May 20 Up, Up And Away! Innovating For The Fast-Moving Future

Wednesday, May 20th, 2020

11:30 AM Presentation: The Next Level: Leveraging Machine Learning In The Travel Sector To Maximize Revenue

Businesses regularly offer public sales.  It's also beneficial to offer private, personalized discounts but how do we know what a customer’s propensity to buy now is? How do we know how price sensitive he or she is regarding the next travel purchase? - If you provide too generous a discount, you dilute your revenue by selling for less than that customer would have paid. If you are not generous enough, the customer may buy elsewhere or not buy at all. The challenge is to offer personalized discounts that are just sufficient to tip the customer towards purchase -  and no more than that. Maclin and her data science team at Porter Airlines have created and refined a machine learning model that provides select, automated, discounts that drive purchases. It hasn’t been a straight road. Maclin will talk about the unexpected challenges and the testing and learning that has led to today’s model.