Max Gomez Montejo

Chief Digital Marketing Officer TAFER Hotels & Resorts

Max Gomez Montejo is a digital marketing executive and Chief Digital Officer at TAFER Hotels & Resorts. With a track record of scaling marketing operations and driving performance in hospitality, Max brings deep expertise in private equity, B2B tech stacks, and international growth. He has led strategic initiatives across the U.S. and Latin America, building high-impact teams and aligning marketing with business outcomes.

10:30 AM KEYNOTE PRESENTATION: Enhancing the Traveler's Journey and Elevating Your Customer Service Strategies Using AI

Travelers demand seamless, personalized support, and AI is the key. Max Gomez Montejo, Chief Digital Marketing Officer of TAFER Hotels & Resorts, will guide you through the latest AI-powered tools and strategies to elevate your customer service and build lasting loyalty.

Unveiling the most cutting-edge AI tools and technologies for travel customer service.
Personalizing customer interactions and resolving issues with AI-driven speed and efficiency.
Integrating AI automation with human empathy to create exceptional support experiences.

Check out the incredible speaker line-up to see who will be joining Max.

Download The Latest Agenda