September 15 - 16, 2025
JW Marriott Orlando Bonnet Creek Resort & Spa
Mike has spent his 23+ year career at the intersection of customer experience strategy & marketing technology. He believes that driving growth for clients means helping them deliver differentiated experiences wherever and whenever customers choose to interact with their brands.
Mike has been in his VP of Strategic Consulting role at Epsilon for over 18 months, leading that function for the Travel, Hospitality & Entertainment industry verticals. Prior to Epsilon, Mike had previously served as SVP & Solution Lead for Customer Experience and Loyalty at Ansira, Group Director of Data Strategy & Precision Marketing at Coca-Cola, Marketing Solutions Practice Lead at Slalom Consulting & Manager of CRM & Marketing Operations at Accenture.
Mike lives in Atlanta with his wife Maria and son Zack. Outside of work Mike loves any outside activity, from backpacking to snowboarding.
Check out the incredible speaker line-up to see who will be joining Mike.
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