As the travel industry embraces new technologies, personalization and frictionless digital experiences, it's increasingly important not to lose sight of who they're meant to serve: the traveler. Nitya Chambers is the executive director and SVP of content at Lonely Planet. She will share a vision for putting the traveler at the center - and building outward from their curiosity, needs, and desire for meaningful experiences.
Drawing on Lonely Planet's evolution from guidebook publisher to a connected, multi-platform travel brand, Nitya will explore how trusted expertise, authentic storytelling, personalization, AI and emerging technology work together in service of the traveler inspiring meaningful discovery, making travel feel more personal and turning the desire to go somewhere into the confidence to actually go.
Ultimately, the future of travel isn't just about making it easier to book. It's about understanding what inspires people to go – and giving them the confidence and tools to make it happen.
Nitya Chambers, SVP, Content & Executive Editor, Lonely Planet
Check out the incredible speaker line-up to see who will be joining Nitya.
Download The Latest Agenda