September 15 - 16, 2025
JW Marriott Orlando Bonnet Creek Resort & Spa
As Chief Operating Officer of Laivly, Rod Edwards leads operational strategy and service delivery for the company with a clear focus on innovation. Prior to joining Laivly in 2019, Rod spent 11 years in the high-touch, boutique contact center space as EVP of Technology at 24-7 Intouch, a global customer care and technology company. Along the way, Rod has had the opportunity to support some of the world's most influential and respected brands.
Check out the incredible speaker line-up to see who will be joining Rod.
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