Usabilla (Past Sponsor)
Usabilla empowers brands like KLM, Hilton,Booking.com, & Celebrity Cruises to become truly customer-centric by improving digital experiences on websites, apps and emails. Enterprises acquire the ultimate solution to capture the voice of their customers, collect quantitative along with qualitative data, and turn insights into actions that drive success.
Our technology is designed in a way that encourages customers to share feedback at any point of the customer journey. By giving customers a voice, enterprises not only see what is happening through regular quantitative analytics, they also understand why. Founded in 2009, Usabilla experienced phenomenal growth and is now a leading digital Voice of Customer solution, trusted by major brands around the globe. With offices in New York, London, Berlin, Amsterdam, and Sydney, we all share one mission: Make digital experiences better by empowering enterprises to put their customers at the heart of their strategy.