Travel Marketers: Click the button to register for this year’s event at our current, reduced rate!


  What is Digital Travel?

Digital Travel is the premier interactive event for travel, hospitality and leisure executives. Re-imagine your customer journey, enhanced personalization, and deliver better cross-channel experiences for your customers - so you’ll win the booking every time!

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  2018 Featured Speakers Include:

Deyola Adekunle HotelTonight Hotel_Tonight_logo

Deyola Adekunle

Director, Strategic Partnerships

Jaron Millner Finnair Finnair

Jaron Millner

VP, Direct Business

Jenny Thomassian Google Google

Jenny Thomassian

Head of Industry, Travel

Nikhil Gupta Skyscanner Skyscanner

Nikhil Gupta

Director of Hotels and Car Rentals

Rich Clayton Hilton Worldwide Hilton-Worldwide

Rich Clayton

VP, Digital User Experience
Hilton Worldwide

Sonia Zamborsky Marriot Marriott

Sonia Zamborsky

Director, Product Field Support and Communication
Marriott International

Emmanuel Arnaud

CEO of and GuesttoGuest

Beth Jacobs Choice Hotels Choice-Hotels-Logo

Beth Jacobs

Senior Director, Head of Personalization and Content
Choice Hotels

  What You'll Learn

Travel executives like you clear their calendars to be at Digital Travel each year to share ideas for advancing all areas travel marketing. From forward-looking keynotes to a private board room discussions amongst thought leaders with similar interest, this year we’ll discuss:

Panel Interactive: Next Generation Personalization – Not Just A Buzz Word (Tuesday, May 1st): As advances are made with machine learning and artificial intelligence, brands are taking their personalization strategies to the next level, improving on technology, data, information and everything involved in understanding the customer journey and best ways to engage.

Case Study: Powering The Industry Through Machine Learning: Machine learning, coupled with human intervention and intelligence, is the future of digital travel. Our keynote from Expedia shares how the brand is pioneering the industry with its use of artificial intelligence and what they’re forecasting in 2018 and beyond.

The Science Of Mind Reading: Delighting Consumers Along The Traveler Journey (Tuesday, May1st): As technology advances and consumer preferences become more and more personalized, how can you surprise and delight your consumers? With a strong test-and-learn philosophy, Expedia’s Innovation Lab was created to reach our global audience (shoppers and partners) to help us understand what users do, how they do it and why. Join us as we explore consumer habits and how to use technology to surprise and delight consumers.

Enhancing Experience Through Customer-Facing Digital Engagement 

Panel: From Smart Phones To Smart Homes -- Maximize Customer-Facing Digital Engagement (Monday, April 30th): Today’s customers are digitally savvy, and more travel brands are focusing on customer-facing digital in order to elevate the in-trip experience at every touchpoint. Our panel of CX and digital user experience experts will discuss the benefits of technology to not only elevate the overall experience for the customer, but also to generate data and information for the company.

Sustaining The Right Technology Partnerships In The Current “Win The Booking” Landscape 

Panel: Making The Most Out Of Your OTA And Meta-Search Partnerships (Tuesday, May 1st): Now more than ever hotels are focused on winning the direct booking, but that doesn’t necessarily mean that OTAs and other third party sites are the enemy. Our panelists share real-world experience of successful and mutually beneficial partnerships between hoteliers and disrupters.

Managing Global Loyalty Marketing In The Age Of The Disruptor 

The New Wave Of Peer-To-Peer Accommodation – Putting The “Sharing” Back Into The Sharing Economy (Tuesday, May 1st): what sets HomeExchange apart from brands like Airbnb and HomeAway? Emmanuel Arnaud, CEO of and GuesttoGuest, will take the stage to talk about the new wave in peer-to-peer accommodation that allows travelers to truly share their homes without the exchange of money.

  Who Attends Digital Travel?

Digital Travel is for travel, hospitality, and leisure executives in digital marketing and customer experience who are looking to build world-class brands. Join over 75 of the industry’s leading brands at Digital Travel, as they meet, network, and inspire.

"These events bring together some of the smartest digital minds in the travel industry. The content is timely and informative, and the sessions are engaging. I look forward to participating and contributing to future events with WBR."

- Jonathan Stephen, Head of Mobile & Emerging Technologies, JetBlue Airways

  The Fun Stuff

We’re known for incredible onsite experiences that you can’t get anywhere else! See some of the fun activities we have planned this year!

Start Up Innovation Showcase

April 30 @ 5PM

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Women in Travel Meet Up

May 1 @ 2:45PM

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Around the World Wine Tasting Reception

April 30th @ 5:40pm

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Share-able content on the latest industry marketing trends

Caesar’s Delivers a Knockout eCommerce Strategy

Learn how much digital technology has to offer the casino industry and how marketing partnerships can go a long way.

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Hilton Uses the IoT to Create a Connected Experience

Imagine a world where you hotel room knows exactly who your customers are, giving them control over their experience.

Read More is Addressing Tech’s Gender Bias

Using its own independent research, has created two initiatives that will help address industry inequalities.

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