Ready for Takeoff: The Latest in Travel Marketing » Digital Travel Research Briefs

Explore the latest insights and trends shaping the future of travel marketing, from AI-powered discovery and personalization to customer experience and digital strategy. Featuring expert perspectives, event highlights, and industry trends from Digital Travel Summit.

What Trends are Shaking Up the Travel and Hospitality Industry? Understanding the Trajectory of Change in 2020

Refining your digital strategy is key to keeping pace with the competition in terms of customer loyalty and engagement in the travel and hospitality industry.

Grounded: Travel Organizations Face Internal Barriers to Machine-Learning CX Solutions

In 2018, most travelers turned to Google with purchase intent, expecting intelligent assistance. Now, machine learning technology is helping world-leading travel and hospitality companies discover, sort, display, and recommend personalized content and assistance at every customer touchpoint.